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Privacy Policy

At Ornamental Tree Nurseries your privacy is important to us. Please review our Privacy Policy, which also governs your visit to this site, in order to understand our practices. Please note your statutory rights are not affected. We are committed to protecting your privacy. Read on for more about our Privacy Policy.

What we collect and what we use it for
The personally identifiable information we gather from you when you place an order with us, will only be used to help us serve you. It will be used to process your orders. Internal record keeping. If you send us an email, we will retain the content of your email and your email address to respond to your message and handle any follow up. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

You are able to withhold all personal information that is not required to complete the order transaction. We do not collect any sensitive personal information in line with the Data Protection Act 1998. Personal information will only be held for as long as it is needed for the purpose it was collected.

What information do we share?
We will not sell, distribute or lease your personal information to third parties.
We will only share the minimum amount of information about you with our direct suppliers to allow them to complete your transaction.

Cookies are small pieces of information that are stored on your computer's hard drive by your browser. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.  Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. Most browsers allow the cookie function to be turned off.  If you want to know how to do this look at the help menu on your browser.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

In summary
We are committed to protecting your privacy. We use the information we collect on the site to make shopping at Ornamental Trees Ltd possible and to enhance your overall shopping experience.

Your consent
By using our Web site, you consent to the collection and use of this information by Ornamental Trees Ltd. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Ornamental Trees Ltd, The Brow, Charlcombe Lane, Bath BA1 5TP. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.