All trees are carefully packed by our experienced team. Most deliveries are made within a week of placing the order, with many being despatched to our tried and tested couriers within 24 hours. To be on the safe side allow up to 10 working days for despatch. These trees are sent on a 'no signature required' basis, so there's no need to be in to receive your delivery. You can give instructions on where to leave it via the checkout or send us an email ([email protected]).
There is a slightly longer timescale on pleached and mature trees (trees over 2.5m in height) because we group orders together by geographic area for specialist delivery - we will contact these customers to notify them of the delivery date.
Trees on pre-order are still growing and an estimate of when they will be ready for despatch is given on the basket page.
Gift trees and other trees required for arrival on a specific date can be accommodated with pleasure at no extra charge, although we accept no legal responsibility for late deliveries.
Our nursery is a busy despatch centre and therefore customers need to make an appointment to collect or view trees. For collections, despatch charges will be refunded.
1 small tree (most trees under 1.5 metres in height): £7.95 + vat
1 medium tree (most trees with a height of 1.5-2 metres) or 2-4 small trees: £9.95 + vat
2+ medium trees or 5+ small trees: £12.95 + vat
1-4 trees delivered by pallet (inc. mature Japanese Maples): £19.95 + vat
Mature and pleached trees or orders too large for pallet: Cost is calculated in the checkout process and varies by postcode. It is a one off charge and will not increase if you add to the order.
The above prices exclude the Scottish Highlands, where delivery starts from £24.95 + vat and is calculated in the checkout process.
Our courier charges are not viable for just one or two trees, but if you have a larger requirement then please do speak to us and we'll see if we can find a solution.