99% of deliveries made within a week of placing the order (other than agreed pre orders) and many are despatched on the day we receive the order. There is a slightly longer delivery timescale on trees over 2.5m in height (all the trees called Standard, Premium Standard, Heavy Standard or Extra Heavy Standard, all called Mature Trees) because normal "next day" carriers find them too large to handle so we have to group orders together into geographic areas for a haulage contractor to deliver and this all takes a bit of scheduling (but it's worth it when you see these wonderful mature trees!).
Gift trees required for arrival on a specific date (or indeed any tree required for delivery on a specific date) can be accommodated with pleasure and at no extra charge - we normally plan to deliver a day or two before the special day just to be on the safe side and although we really don't like to give ourselves wriggle room (because we so rarely need it!), we do have to say that we accept no legal responsibility for late deliveries.
Bare root trees and fruit bushes can only be dispatched from mid-November - mid April/late April (depending on weather conditions) and whilst they are dormant.
The vast majority of trees are sent on a 'no signature required' basis, so there's no need to be in to receive your order unless we contact you (normally just the most mature trees where the driver may need help getting the tree/trees off the vehicle). You can give us instructions on where to leave your delivery either via the checkout or send us a separate email.
Trees are packed very carefully by our experienced team and delivered using couriers who've been tried and tested over many years.
Our nursery is a busy despatch centre and therefore customers need to make an appointment to collect or view trees. For collections despatch charges will be refunded.
Orders for our popular range of 1.5/2.0m height trees to UK mainland ex Highlands have a delivery charge of £9.95 plus vat (Highlands charge will be applied in the check out). Smaller trees/bushes are charged at £6.95 plus vat (again Highlands charge applied in the check out). On orders for several trees, delivery costs increase to £12.95 (and honestly that doesn't nearly cover what it costs us in cardboard and carriage charges!) but you can buy several trees (or hundreds of trees if you wish) for the same delivery cost. Highlands charges start to get a bit expensive if you require several trees which our customers in the Highlands will be well aware of - we wish we could help more but you're such a long way from Yorkshire!
Mature trees are more expensive to deliver and cost varies by postcode but again you can buy more than one tree for the same delivery cost so if you do need 2 or more, and particularly if you are planting a good number of trees, it works out to be really economical. Delivery costs are calculated automatically in the shopping trolley so try adding an extra tree or bush for no extra delivery charge.
Northern Ireland, Channel Islands and overseas destinations
Our courier charges are not viable for just one or two trees but if you have a larger requirement please do speak to us and we'll do what we can to get trees to you at a reasonable cost.